TERMS OF USE

These terms of use (“Terms” or “Agreement”) constitute a legally binding agreement between you and Golonger (the “Company”) regarding your use of the Golonger mobile app for guided pelvic floor exercises (the “App”), along with any related documentation and services (together, the “Platforms”).

Access to and use of the Platforms is expressly conditioned upon acceptance of these Terms and our Privacy Policy. By accessing or using the Platforms, you acknowledge that you accept and agree to be bound by these Terms and the Privacy Policy.

IF YOU DO NOT AGREE TO THESE TERMS AND THE PRIVACY POLICY, YOU MAY NOT ACCESS OR USE THE PLATFORMS.

The Platforms are not intended for children under the age of 13 (or such higher age as required by applicable law). We do not knowingly collect or solicit personal data from children. If we learn that we have inadvertently gathered personal data from a child, we will take reasonable measures to promptly erase such information from our records.

To make full use of the Platforms, you may be required to register for an account (“Account”). You acknowledge and agree that the information you provide is true, accurate, and correct. You are responsible for keeping your login details confidential and secure. Sharing your login details with any other person is strictly prohibited.

You must notify us immediately if you suspect unauthorized use of your login details or any breach of security by contacting us at hello@golonger.app. We reserve the right to disable your Account and suspend your access if, in our reasonable opinion, you have breached any provision of these Terms.

We may offer a free or paid trial subscription for the use of the Platforms. Unless you cancel at least 24 hours before the end of the trial, you will be automatically charged the price indicated on the payment screen for the chosen subscription period. The subscription renews automatically for the same period at the end of each subscription period, at the cost of the chosen plan.

Payment is processed by the app store from which you downloaded the App (Apple App Store or Google Play) or by the payment method you submitted at the time of purchase. Payment will be charged to the payment method you submitted at the confirmation of purchase, or after the end of the trial period. You authorize us to charge the applicable subscription fees to the payment method that you use.

Refunds: if you purchased a subscription or enabled a trial through the App Store or Google Play, refund requests must be submitted directly to the respective store. Generally, payments made directly to us are non-refundable, except where you have statutory refund rights or a confirmed bug prevents you from using the App properly.

Disputes: if a payment is declined, charged back, or rejected, this will be considered a breach of your payment obligations and your use of the Platforms may be automatically disabled or terminated. We encourage you to contact our support team before submitting any dispute or reversal of payment.

In return for your agreeing to comply with these Terms, you may:

• download the App onto a device and view, use, and display the App on the device for your personal, non-commercial purposes only; and
• receive updates to the software code of the App through the store from which you downloaded it.

Your right to use the App is personal to you; you may not otherwise transfer the App to anyone else for any reason. If you sell or give away a device on which the App is installed, you must remove the App from it first. The App may require an updated operating system to function correctly, and you are responsible for all of your activity in connection with the Platforms and for complying with all applicable laws and regulations.

The App is intended for general wellness purposes. It does not provide medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional regarding any medical condition or before starting a new exercise program. If you experience pain or discomfort, stop and seek medical advice.

Unless you have requested and received our prior written consent, or unless expressly permitted in these Terms, you must not:

• copy, adapt, alter, modify, or translate the Platforms;
• reverse engineer, decompile, or disassemble the Platforms, or create derivative works based on them, except to the extent permitted by applicable law;
• distribute, sublicense, sell, rent, lease, or otherwise transfer the Platforms or your right to use them;
• use or distribute unauthorized software programs or tools, such as “auto” programs, macros, or cheating utilities;
• use any robot, spider, or other automated device to access the Platforms or copy any material;
• use the Platforms for any commercial purpose or revenue-generating endeavor;
• publish or upload any unlawful, harmful, defamatory, obscene, or otherwise objectionable content, or content that violates the rights of third parties;
• remove, modify, or obscure any copyright, trademark, or other proprietary notices belonging to us or third parties; or
• do anything that may cause damage to the Platforms.

We grant you a personal, revocable, non-transferable, non-sublicensable, and non-exclusive right and license to access and use the Platforms, provided that you do not copy, store, modify, distribute, reverse engineer, or otherwise attempt to discover any source code, except where permitted by applicable law. Your use of the Platforms is limited to your personal, non-commercial use.

All rights, title, and interest in and to the Platforms - including text, images, audio, video, software, code, visual interfaces, graphics, and design - are exclusively reserved by the Company. Any use of our software, title, trade name, trademark, service mark, logo, or domain name requires prior written permission from the Company.

THE PLATFORMS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED, SAVE TO THE EXTENT REQUIRED BY LAW. WE DO NOT WARRANT THAT THE PLATFORMS WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED, OR THAT THE RESULTS OF USING THE PLATFORMS WILL MEET YOUR REQUIREMENTS. YOUR USE OF THE PLATFORMS IS SOLELY AT YOUR OWN RISK. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO SOME OR ALL OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

UNDER NO CIRCUMSTANCES SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM THE USE OR MISUSE OF THE PLATFORMS, INCLUDING LOSS OF USE, PROFITS, OR DATA, REGARDLESS OF WHETHER THE CLAIM IS BASED ON CONTRACT, TORT, EQUITY, OR OTHER LEGAL THEORIES. THE TOTAL LIABILITY OF THE COMPANY UNDER THESE TERMS OR RELATED TO THE USE OF THE PLATFORMS SHALL NOT EXCEED THE AMOUNTS PAID BY YOU FOR THE PLATFORMS, OR ONE HUNDRED DOLLARS ($100) IF NO PAYMENT OBLIGATIONS EXIST. THIS AGREEMENT DOES NOT INTEND TO EXCLUDE OR LIMIT OUR LIABILITY WHERE IT WOULD BE UNLAWFUL TO DO SO.

To the extent permitted by applicable law, you will indemnify, defend, and hold us and our subsidiaries, affiliates, officers, agents, employees, and partners harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use or misuse of the Platforms, your violation of these Terms, your violation of applicable law, or your violation of the rights of any third party.

All personal data that we process in connection with your use of the Platforms is collected, stored, used, and disclosed following our Privacy Policy, which describes the information we collect, how we use it, and the rights you have over it.

If you have any concerns regarding the Platforms, please contact us at hello@golonger.app. If we need to contact you, we will do so by email using the contact details you have provided. Providing a valid email address is your sole responsibility. We do not guarantee that access to the Platforms will always be available or uninterrupted.

You acknowledge that the Platforms may be supported by advertising revenue, and we may place advertising, promotions, or sponsored content in the App. The manner, mode, and extent of such advertising is subject to change without notice to you.

From time to time, we may automatically update the Platforms to improve performance, enhance functionality, reflect changes to the operating system, or address security issues. Such updates may cause temporary interruptions. We do not guarantee proper performance and full functionality if you turn off automatic updates.

These Terms may be modified with our prior written consent. We may alter or amend these Terms, including introducing new terms, as a result of a change in applicable law or our business, where necessary for the provision of the Platforms, or as a result of any improvements to the Platforms. If we make changes, we will give advance written notice to you via electronic communication within the App.

If you believe that your content has been copied in a way that constitutes copyright infringement, you may submit a Digital Millennium Copyright Act (“DMCA”) notification to us at hello@golonger.app. Your notice must be in writing and include a description of the copyrighted work, the location of the allegedly infringing material, a statement of good-faith belief, and your electronic or physical signature. We will take appropriate action under the DMCA and other intellectual property laws. We may terminate the access of users who are repeat infringers.

These Terms apply from when you start to use the Platforms and remain in full force and effect while you use them until terminated. We may terminate or suspend your use of the Platforms immediately by written notice if we consider that you have used the Platforms in violation of these Terms, if we believe there has been unauthorized access, if we decide to withdraw the Platforms, if required by law, or if you request the deletion of your Account and personal data.

You can terminate these Terms by ceasing to use the Platforms. If you purchased a subscription, you should also cancel it directly. Note that uninstalling the App does not stop a subscription automatically - you must cancel the automatic renewal in your app store account settings to avoid being charged.

If you are a consumer based in the EEA or Switzerland, you may have a legal right to withdraw from contracts for online purchases of services. When you purchase digital content online, you agree that it is available to you immediately, and because of this, your right of withdrawal may be lost once the content is delivered. The withdrawal period expires 14 days after the day on which you entered into the contract. To exercise your right of withdrawal, send an unequivocal statement of your intention to withdraw to hello@golonger.app.

These Terms are governed by the laws of England and Wales, excluding its rules on conflicts of law. If you are a resident of any European country, Switzerland, Norway, or Iceland, the governing law and forum shall be the laws of your usual place of residence. Nothing in these Terms affects the protection granted to you by the mandatory consumer protection laws of your country of residence.

If any provision of these Terms is found to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to affect the intent of these Terms, and the remainder of these Terms shall continue in full force and effect. No one other than a party to these Terms has any right to enforce any provision thereof. We may transfer our rights and obligations under these Terms to another company; we will always tell you in writing if this happens.